Before making any payments, we kindly ask that you carefully read the Terms and Conditions.It is strongly recommended that you familiarize yourself with the features and functionality of our product before placing an order to avoid situations that may require a refund.
By ordering our products, you acknowledge that you have fully read and completely accept the terms and conditions of this refund policy.
If you disagree with or do not accept the terms and conditions outlined in this policy, please contact us to share your comments, suggestions, or corrections. We greatly appreciate your feedback.
For any inquiries or general requests, please allow up to 48 hours for us to respond.
As a SaaS service provider, all products and services offered by AI PPT Maker and its business units are intangible and irrevocable.
In rare cases, we will only accept refund requests for the following reasons:
● Errors caused by our system malfunction.
● Within 24 hours of the first payment (Promotion non-refundable).
Please note:
1. The first payment refers to the initial payment and does not include renewals, plan upgrades, or repurchases.
2. Refunds are not supported within 24 hours after automatic renewal for monthly subscriptions; in this case, you may cancel your subscription.
3. Please provide a complete and valid reason for the refund request and email us at [email protected].
4. We do not guarantee refunds for lack of usage or dissatisfaction.
5. Promotional prices are non-refundable.
This policy is designed to protect our users while ensuring the sustainability of our services. We appreciate your understanding.